Raising Youth is a registered charity based in Medway. We provide a range of services, information, advice, and guidance that supports children, young people, families, schools, and our wider community. Our goal is to improve outcomes and wellbeing for families and communities.

Raising Youth is run entirely by volunteers who dedicate their spare time to help deliver our services. Our work would not be possible without the generous donations from our community.


To access our services, young people and families must be aged 0-18 (25 for SEND) and live or go to school in Medway.


  • We aim to deliver a safe, inclusive, and tailored service ensuring individuals receive the support, resources, and guidance they need.

  • We work in partnerships with schools, community the family, young person, child, and other professionals to ensure a unified approached is maintained.

  • Children, young people, their families, and communities are at the core of everything we do.

  • We believe every child and young person has the potential to develop educationally, personally, and professionally irrespective of their background or starting point.

  • Every child and young person should have the opportunity shape their future in a positive, safe, and creative environment, celebrating every small, medium, and large achievement. We believe these can add value and enrich the lives of individuals, families, and our wider community.

Who can refer into our services and how?

Anyone can refer a child, young person, or family to us, this includes: The family, child, extended family, friends, and professionals. Referral can be made easily online 24 hours a day. We can also accept referrals by telephone on 0330 133 4874; Lines are open Monday to Saturday 9am to 6pm.

Referrals are usually processed within 5 working days, however due to a backlog and associated pressures caused by Coronavirus (COVID-19), we ask you to be patient and allow up to three weeks. All referrals are processed based on priority, this means we can reach families and individuals who need urgent help first, our Family Support Workers or Youth Engagement Workers triage the information upon receipt, to identify the most urgent referrals.

Once a family is assigned a Family Support Worker or Youth Engagement Worker, they will be contacted to gather further information and to arrange an assessment visit to the family home; the assessment will help us to understand and put in place the most appropriate support plan available.

Our People

Peter Fleet

Chief Executive Officer (CEO)

Callum Thomas

Director of Operations

Alexander Jordan

Human Resources Officer

Flynn Malyon

Office Manager

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