Coronavirus (COVID-19) Information

We're working hard to keep our community safe from Coronavirus (COVID-19), despite changes to national restrictions, we have a number of measures in place to control the spread amongst our community. This page tells you about what we're doing to keep you safe and how you can help. The information on this page only relates to our own internal measures, national guidance can be found on GOV.UK

Coronavirus Alert: Level 1

Infections across the UK are falling, however we must remain cautious to keep the virus under control. We have assessed the data and are pleased with the current situation. As a result, we have stepped down down some of our measures in response to the virus. You can see the status of our services here. Please find more below:

Face Coverings
Government Guidance defines us as a Health and Social Care Provider, we continue to enforce control measures to help keep our community safe. Government Guidance strongly advises you to wear a face covering at our sites, our colleagues are still required to do so.

Service Delivery
Our services are operating normally with some additional measures in place to keep you safe. Our staff must wear a face covering at all times and will have taken a Rapid Test on the morning of their visit. We ask that you open windows and doors while we visit you to ensure adequate ventilation. Government Guidance strongly advises you to wear a face covering at our sites if you can; you do not need to wear a face covering if we are vising your home but we ask that you open windows and doors to ensure adequate ventilation.

Testing and Self-Isolation
Our colleagues are taking part in twice weekly rapid testing to help track the spread of the virus. Colleagues take tests on Sunday and Wednesday and whenever they're delivering our services.

You must follow the Government's Guidance for people with suspected and confirmed respiratory infections, including COVID-19. If you or your child have symptoms, you should stay at home as much as possible and avoid close contact with other people. Please contact us if you have an appointment or we are due to visit you as soon as possible to receive advice. Email us: or call 0330 133 4874 selection option 1.

Service Status

We're working hard to keep our service open for all, however we may need to suspend some services for a number of reasons such as: High Infections or Staffing Issues. Please click the button below to see our latest service updates. All other services have the measures detailed above implemented in them.